Who Is It For?

Photo: Information and Referral professional

Resource House People

Real Stories

Minnesotahelp.info Screen Shot. Click to view a larger image in a new browser window.Minnesota Department of Human Services

In Minnesota, the Senior LinkAge Lines®, Disability Linkage Lines, Veteran Lines, Hennepin County Coordinated Home Services, and 87 county human services offices throughout the State of Minnesota—all of whom serve the needs of older adults, adults of all ages who have disabilities, veterans and caregivers—use Resource House call center and report modules to provide effective service to citizens throughout the state.

Minnesota’s statewide public website—MinnesotaHelp—now receives in excess of 40,000 visits and 627,000 page views per month.

MinnesotaHelp also features the Long-Term Care Resource Advisor, Winner of the 2007 Technology Award from the National Alliance for Caregiving and the MetLife Foundation, and 2008 finalist —Best Practice Award from The Council of State Governments.

To view the Website, click: MinnesotaHelp.info.

For More Information

Contact Krista Boston, J.D., Director of Consumer Assistance Programs: 651.431-2605.





Next Steps: Contacting North Light for a Demo

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Client Quotes

Photo of Krista Boston Krista Boston, J.D.

Director, Consumer Assistance Programs
Minnesota DHS


"The most satisfying aspects of using Resource House are having so much flexibility in the ability to customize our tools; working with a vendor who understands the needs of human services providers; the system's attention to accessibility and usability; North Light's awareness of the specific needs of government; and its willingness to share solutions among the national user network. Resource House has enabled us to meet and exceed our goals."