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Resource House Product Suite

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Public Portal

Public Portal is a powerful, accessible gateway for the public, caregivers and providers. This user-friendly Website makes it easy for even relatively unsophisticated users to find and view up-to-date information about your programs and services.

Public Portal's Innovations

  • Special Editions for specific target groups. Seniors, youth, disabled—any group can now have a dedicated site linked directly from your Public Portal home page. Set up your own graphics, designated "hot topics," special alerts, unique Take Me To links and suggested keywords for each Special Editions page.
  • Geography made easy. Public Portal's sophisticated features let users calculate the distance from home (or any other address) to providers; perform statewide searches; and even drop result sets onto a Yahoo map!
  • Google-style searches paired with taxonomy results. Only Resource House combines the popularity of Google-style keyword searches with taxonomy-clustered results. Other products lose the advantage of your staff's meticulous taxonomy coding. We add links to the top taxonomy terms inside each result set, so users can quickly focus on precisely targeted results. Result sets can be sorted by language, accessibility and even proximity. Built-in shopping carts let users save Websites, resources and tips to a personal home page.
  • And that's just the beginning. With immediately usable tips and much more, Public Portal gives both your community and your providers more access, more options and more substantial support than any other public human services Website around. Click the "Compare Features" tab for even more exclusive and specialized features.

Icon of Adobe Acrobat Read more about the People’s Taxonomy (24k PDF)


Next: Public Portal's Meat and Potatoes >

Next Steps: Contacting North Light for a Demo

Schedule an online demo:

Client Quotes

Tennessee 2-1-1
Satisfaction Survey:

Resource House Public Portal (2007)

Percentages of Extremely Satisfied/Satisfied Respondents...
Our site in general: 79%
Convenience: 88%
Ease of navigation: 93%
Graphics: 100%
Usefulness: 87%

Screen Shots

Public Portal Screen Shot. Click to view a larger image in a new browser window.