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Resource House Product Suite

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System Requirements

Public Portal

Public Portal is a powerful, accessible gateway for the public, caregivers and providers. This user-friendly Website makes it easy for even relatively unsophisticated users to find and view up-to-date information about your programs and services.

Public Portal's Meat & Potatoes

  • Print your own results set. Public Portal lets users gather information about various providers and print them out in a single document.
  • Get immediate help through LiveChat. Instant response, instant information. Users can contact helplines with LiveChat directly from Public Portal.
  • Customize your topics to target populations. You configure your own list of special topics to address the communities you serve. Special Editions adds even more features to this versatile functionality (see Public Portal Innovations).
  • Link to other Websites. Public Portal directs users to helpful sites right from the pages they're already viewing.
  • Search by any criterion. Public Portal supports statewide, city/state, provider name and keyword searches. Even the slightest information is enough to point users toward substantive resources.
  • Track usage. Who's using Public Portal when? What pages are they using? There's lots of information you can gather about your Website's users and providers.
  • The importance of accessibility. Public Portal meets or exceeds all Section 508 requirements.

Next: Compare Public Portal's Features >

Next Steps: Contacting North Light for a Demo

Schedule an online demo:

Client Quotes

Tennessee 2-1-1
Satisfaction Survey:

Resource House Public Portal (2007)

Percentages of Extremely Satisfied/Satisfied Respondents...
Our site in general: 79%
Convenience: 88%
Ease of navigation: 93%
Graphics: 100%
Usefulness: 87%

Screen Shots

Public Portal Screen Shot. Click to view a larger image in a new browser window.