Public Portal is a powerful, accessible gateway for the public, caregivers and providers. This user-friendly Website makes it easy for even relatively unsophisticated users to find and view up-to-date information about your programs and services.
Public Portal gives both consumers and providers more information and more choices—making your job easier and service delivery more effective. See for yourself: this chart gives you a feature-by-feature comparison.
| Public Portal Features | Public Portal Exclusives | Public Portal Specialties | Meat & Potatoes |
|---|---|---|---|
| Special Editions for specific target groups | X | ||
| Search results cluster into taxonomy topics on result page | X | ||
| Drop complete result set on a Yahoo map | X | ||
| Identify "hot topics" | X | ||
| Create special alerts | X | ||
| Search by People’s Taxonomy topics (a public-friendly Info-Line resource) | X | ||
| Sort search results by features such as language or accessibility, weighted by proximity | X | ||
| Save resources to a built-in shopping cart | X | ||
| Save Websites to a built-in shopping cart | X | ||
| Save tips to a built-in shopping cart | X | ||
| Easily create a unique home page for saved resources, Websites, tips and anonymous correspondence | X | ||
| View foreign language translations of resource data stored in the database | X | ||
| Translate resource data into fifth grade English | X | ||
| Sort search results by proximity to target zip code | X | ||
| Offer ready-to-deploy tips for hundreds of topics | X | ||
| Email resources to self or others | X | ||
| Print collection of results | X | ||
| Facilitate LiveChat option for immediate online help from helplines | X | ||
| Configure topics for online discussion forums | X | ||
| Provide Website links by topic | X | ||
| Meets or exceeds Section 508 requirements | X | ||
| Search by statewide, city/state, provider name, keyword | X | ||
| Gather accurate, up-to-date Webstats (e.g. when/who, navigation, referrers) | X |
Tennessee 2-1-1
Satisfaction Survey:
Resource House Public Portal (2007)
Percentages of Extremely Satisfied/Satisfied Respondents...
Our site in general: 79%
Convenience: 88%
Ease of navigation: 93%
Graphics: 100%
Usefulness: 87%
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Resource House is a trademark of North Light, Inc.
All other products mentioned are registered trademarks or trademarks of their respective companies.
