Thorough and meticulous training in all aspects of our system.
Whether on site or online, North Light delivers thorough and meticulous training in all aspects of our system. Once you’re up and running, we’ll come back as often as necessary to make sure you’re getting the best possible performance and functionality.
That’s what everybody says, though; so we’ll just let customers tell you about it:
Your trainer did an excellent job: he used the WEBEX front end so we could display the session in our board room for all to see. We were able to get a very good understanding of how Resource House worked before we actually got hands-on training. After we received the software, the training was even more beneficial because we knew how to navigate, and startup was much easier. Since the training, your technician has been an excellent resource for helping us through problem areas and solving problems that have stumped our staff. I would strongly recommend that all Resource House buyers take advantage of the type of training we received; schedule it at or just prior to startup to get the maximum benefit.
We are very impressed with North Light’s performance. Y’all are doing a fabulous job! Very impressed with your follow up and responsiveness! We are smiling very big today!!!
I LOVE your new updated WIRE system.
We’ve had a support contract with North Light since January 2005. I have been very happy with the staff’s knowledge and their prompt attention to solving any problems that we have had.