Agencies that coordinate statewide human services need an I&R system that is robust, yet flexible. You want tools that make it easy for stakeholders to update the centralized database, without losing their local identity-tools sufficiently integrated for tracking among multiple sites.
A good statewide system should be able to offer its citizens a single port of entry for information searches. Accessibility and usability are also important. And your system must be able to function smoothly in the face of natural disasters or terrorist attacks.
No wonder more and more states are catching on to Resource House-the system that anticipates the unique needs of government, based on years of experience. From our earliest days, North Light has consulted with states and foundations on human service delivery reform. We keep an eye on the future, continually updating Resource House to match the pace of cutting edge technology. And North Light actively solicits requirements, suggestions and feedback from all our clients, incorporating the best of them into our base product.
These are just some of the differences that make Resource House uniquely responsive to the needs and challenges of state human service agencies.
Resource House consolidates your statewide database in a single, user-friendly application that provides both universal access and system-wide tracking-with no compromise on security or control. So Resource House actually improves service delivery by expanding your information base and promoting collaboration, while allowing for local flavor among your stakeholders.
See for yourself. Contact Wendy today for a demo, and find out why North Light keeps winning State RFPs.
Want to integrate information from individual data maintenance hubs across the state? Or do you prefer to keep your database activities well organized within one centralized management site? Either way, Resource House can support-and enhance-your operations.
Centralized data integration is built into the Resource House system. Here are just a few of the capabilities our users take for granted.
What's the downside to all this integration? There isn't any. Resource House permits call center trade-off while simultaneously maintaining I&R individuality. Here are some of the ways you-and your providers and consumers-can benefit.
Krista Boston, J.D.
Director, Consumer Assistance Programs
Minnesota DHS
"The most satisfying aspects of using Resource House are having so much flexibility in the ability to customize our tools; working with a vendor who understands the needs of human services providers; the system's attention to accessibility and usability; North Light's awareness of the specific needs of government; and its willingness to share solutions among the national user network. Resource House has enabled us to meet and exceed our goals."
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